RETURN POLICY
Please note we don’t offer returns and we always make sure to get your products delivered safe and sound, from our haven to yours! However, if the item you receive is damaged/doesn’t match what you have previously ordered, then we would love the chance to make it right. Eligible items must be received unused, unopened and undamaged within less than 1 day from the day you received your order. Returns that do not meet our policy will be sent back to you without a refund.
Cancellations & ghosting
We understand if you change your mind (impulsive buying is a thing). This could play out in different ways:
Online Payments
* Please note that the refund of online payments will usually take 1-10 days.
* If there’s a problem with your order (arrived damaged, wrong product, etc.), we can offer you a full refund as long as you contact us immediately after the order has arrived.
* If at any time you wish to cancel your order after making an online payment, please contact our team. Please note that cancelled orders will have a deducted 5% out of the order’s total
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