100% Authentic Products.
Sourced directly from authorized distributors.
Sourced directly from authorized distributors.
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Express delivery
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Premium packaging
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Free consultation
- Any order inside Mansoura, Shipping within 24-48 hours.
- Any other order usually takes 2-5 days, except for the following locations:
- Sohag
- Assiut
- Menya
- Aswan
- Luxor
- North Coast
- Sharm El Sheikh
- Orders to these locations take 7 days.
This serum is formulated to alleviate skin discomfort caused by UV exposure and other external stressors.
Our chosen base ingredients are green tea, a renowned antioxidant, and mugwort, a herb acclaimed for its skin-soothing properties. We've incorporated panthenol to complement and enhance the protective qualities of these elements. Together, green tea and mugwort hydrate and calm the skin, while panthenol creates a moisture shield, preventing further irritation.
Renewal : Enhanced soothing and moisturization effects
30% mugwort extract was added to enhance Calming Serum’s soothing effect.
In addition, the amount of panthenol, which protects the skin from external stimuli, has been increased from 2% to 5% for enhanced moisturization and moisture barrier care.
It has been revitalized as a formula that further enhances the moisturizing and soothing effects of the original version.
Return Policy
Please note we don’t offer returns and we always make sure to get your products delivered safe and sound, from our haven to yours! However, if the item you receive is damaged/doesn’t match what you have previously ordered, then we would love the chance to make it right. Eligible items must be received unused, unopened, and undamaged within less than 1 day from the day you received your order. Returns that do not meet our policy will be sent back to you without a refund.
Cancellations & Ghosting
We understand if you change your mind (impulsive buying is a thing). This could play out in different ways:
- If you wish to cancel your order before the item has been shipped, then that’s more than fine!
- If the item has already been delivered to the shipping company, you will be required to pay the delivery fee.
- If you decide to ghost the courier/refuse accepting the order, then you’ll be unfortunately blacklisted, and we will no longer sell any products to you.
Online Payments
- Please note: The refund of online payments will usually take 1-10 days.
- If there’s a problem with your order (arrived damaged, wrong product, etc.), we can offer you a full refund as long as you contact us immediately after the order has arrived.
- If at any time you wish to cancel your order after making an online payment, please contact our team. Note: Cancelled orders will have a deducted 5% out of the order’s total.
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